Referral software can make a big impact on any business. Referral solutions are commonly used in e-commerce, tech, and consumer services. In healthcare, the solutions are a bit more complex, but can have a much broader impact.
The Benefits of Referral Software
The benefits are threefold. Referral tracking software helps drive referrals to in-network physicians, who deliver the highest quality care at the lowest cost to the patient. Patients benefit from better service and higher rates of engaged follow up. This also benefits the network overall by lowering redundancies and inefficiencies, including patient leakage.
Referral Tracking 101
Referral software and tracking provides total transparency throughout the referral process. It reinforces a relationship of trust between the patient and the primary care provider, which in turn results in higher levels of trust between the patient and the specialist. But referral software has many additional implications, beyond patient engagement. Referral software data can also inform preventative screening strategies for high risk patients.
Referral tracking works just like marketplace solutions, but with additional layers of personalized patient medical history data, HIPAA-compliance, and an up-to-date database of network infrastructure. With the Fibroblast platform, you can choose to integrate the software with your EMR system, or use it as a standalone application.
ROI of Referral Services
Referral services offer an immediate return on investment by reducing patient leakage and capturing incremental revenue from increased patient access to care. Additionally, mapping network referral patterns enables providers to drive referrals to in-network physicians.
For more information about Fibroblast’s Referral Software and Tracking Services, check out our about us page.